1. Important Information and Who We Are

This privacy policy outlines how Silverdale Limited (“we”, “us”, “our”) collects and processes your personal data through your use of our website [www.silverdale.im] (the “Website”), including any data you may provide through the Website when you contact us, request a quote, or use our services.

Controller:
Silverdale Limited
23 Circular Road, Douglas, Isle of Man, IM1 1AF
Email: info@silverdale.im
Phone: 01624 614845

We are responsible for your personal data and committed to protecting your privacy.

2. The Data We Collect

We may collect, use, store and transfer the following types of personal data:

• Identity Data– name, title.
• Contact Data– email address, telephone numbers.
• Technical Data– IP address, browser type and version, time zone, location, operating system, and platform.
• Usage Data– information on how you use our website and services.
• Marketing and Communications Data– your preferences for receiving marketing from us.

We do not knowingly collect data relating to children.

3. How We Collect Your Data

We use the following methods to collect data from and about you:

• Direct interactions:When you fill in contact forms, call or email us, or otherwise provide personal data.
• Automated technologies:When you browse our website, we collect technical data through cookies and server logs.
• Third-party sources:We may receive technical data from analytics providers such as Google.

4. How We Use Your Data

We only use your personal data when legally permitted. The most common uses include:

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in emails.

5. Disclosures of Your Data

We may share your data with:

• IT and system administration service providers
• Professional advisers (legal, accounting, insurance)
• Regulatory authorities when legally required
• Third parties in the event of a business transfer or merger

We do not sell or rent your personal data.

6. International Transfers

We do not transfer your personal data outside the United Kingdom.

7. Data Security

We have implemented appropriate security measures to prevent your data from being accidentally lost, accessed or used unlawfully. We also limit access to your data to employees and trusted service providers on a need-to-know basis.

8. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected. For example:

• Contact and quote information: up to 6 years (to meet legal and insurance obligations)
• Marketing preferences: until you unsubscribe or withdraw consent

9. Your Legal Rights

You have the right to:

• Request access to your data
• Request correction or erasure of your data
• Object to processing or request restriction
• Withdraw consent (where applicable)
• Complain to the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us using the details in Section 1.

10. Contact Us

If you have any questions or concerns about this policy or how your data is used, please contact:

Email: info@silverdale.im
Phone: 01624 614845

11. Complaints

You may contact the Isle of Man Information Commissioner if you are unhappy with how we process your data:
https://www.inforights.im

12. Policy Updates

We keep our privacy policy under review. This version was last updated on 1st January 2025. Any significant changes will be clearly notified on this page.

13. Third-Party Links

Our website may include links to third-party websites. Clicking on those links may allow those third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy policies.